In the attendant portal under the "Access & Security" icon in the "Deliveries & Storage" tab is where the smart lockers can be reset. To do so simply select the associated locker that you wish to reset and the details will appear. Proceed by entering the 'Admin Code' to open the locker.
* Note: If concierge or property managers needs to unlock a locker they should be using the 'Admin Code' not the resident code. Once empty it will reset and become available again.
*Mosino Smart Lockers only
In the Deliveries page you can go under the 'Lockers' property managers can view the lockers by selecting a locker that is rented and clicking on the Reservation tab of the details page. By selecting the "Reservation", the details page will show up with a 'Remove' red button on top. This will reset the locker to be available again. The proper way of doing it is using the "Admin Code". However this is also an option that is available to property managers.
