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How to send a login code to a resident / Application settings

Send a login code to a resident - CLIENT360

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Written by Mosino One

Important: The design and the labels around the Staff Hub Portal may vary based on property and language.

Overview

When a resident requires a login code property management can send them a code from within the client 360.

Staff Hub

  • Head to the 'Client 360' tab under the 'General' icon.

  • Enter the name or unit of the person you are trying to send the login code to.

  • Select the 'Login Code'option.

  • Clic the 'New Activation Code' button.

  • Enter a start and end date for when this code will be valid.

  • Enter the amount of time the code can be used.

  • Select the person you're the code if there more than one resident in the unit. By default, all residents in a unit are selected.

  • A new login code will then be sent to the customer via SMS and/or Email.

Manager Portal

  • Head to the 'Operator' tab under the 'General' icon.

  • At the top scroll to the side and select the 'Application Settings options.

  • Certain setting can be applied here like the max amount of people that can download the mobile app per unit.

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