To add a Concierge/Security contact to the intercom for residents, you must create a Concierge department. In the Manager portal in the TEAM MANAGEMENT icon under users. You will be able to add a department by clicking on the "All Department" button upper right corner.
You will click on "Add new +'' .
While creating make sure to add an email and phone number.
*Note : There is no keypad on the intercom panel, no extension number can be pressed. Must be a direct number only.
Select the "Appear on public directory" option while creating the department to have it appear on the intercom as a different button as shown in the image below.
Once the department has been created the information can always be changed by selecting the "Edit" button.
Once created you will go to the SMART DEVICES & IOT icon under intercoms. You will select the intercom and click on "Assign department" were you will be able to select the concierge.
Then select the department that you would like to assign.
When the department is assigned to the intercom the information will appear on the Intercom's main page.
