Refunds can be completed under the Sales & POS section of the Manager Portal under 'Sales'. Once you select the transaction you will have several options on top including 'Refund'. By clicking the refund button it will ask you the refund type (percentage or value) and to enter the amount you want to refund. Once a refund is completed and processed it will be refunded directly to the resident on the same payment method. This normally takes 3 to 5 business day to be processed depending on the vendor.
