Head to the 'Groups' tab under the 'General' icon.

Select the '+' sign in the bottom right corner.

Enter a name, type and description for your group.

Select a starting / end date or check the 'Never Expire' box.

Select the general option under the 'Group Type'.

Once the group is created you can select your group and start adding units to your group at the bottom of the overview page.

You can always edit the information of your group if needed.

Units can be removed from the groups list by clicking the trash icon next to it.

Head to the 'Client 360' under the 'General' icon.

Select the 'Group Message' option at the top of the page.

Enter the name of the group that you created in the manager portal.

You can also select a group from filters that have been added for most common use. The filter selected will automatically add all residents that respond to that criteria to send a message.

Add a subject, then type in your message.

Select wether you would like the group to receive the message by email or SMS.

You can add an image, pdf or a link.

If there is more than one person in the unit make sure to select who you want your message to go by scrolling down and selecting them only, or else it will be delivered to all residents of the unit.

This feature is a direct message only so cannot be replied back to.

Select the filter option at the top to send a message to a group based on the filter selected.

Once selected, the units that match the requirements of the chosen filter will be displayed towards the bottom.

Resident in the selected group will also receive this message within the notification / messaging section of the mobile.